Terms & Condition
By proceeding with the reservation you accept and agree with Godwin Hotels (Hotel Grand Godwin & Hotel Godwin Deluxe) that the reservation (details of which are set out above), if accepted by us, shall be on the terms and conditions as follows:
RATES AND DEPOSIT
• The rates quoted are based on your period of stay.
• Rates quoted are in Indian Rupees.
• Rate is for 1 or 2 adults only.
• The Rates are prevailing Goods and Services Tax.
• The maximum number of guests per room is either 2 adults + 1 children (below 5 years old), or 3 adults
ELIGIBLE AGE FOR CHECK-IN
• You must be at least 18 years of age to check-in and register for a room.
CHECK-IN AND CHECK-OUT TIME
• Check-in time is from 12:00 Noon and check-out time is by 12:00 Noon.
• A valid government-issued identification or passport is required at check-in.
EARLY ARRIVAL AND LATE DEPARTURE
• Should you arrive at the hotel prior to the normal check-in time, you are advised to approach the Hotel’s Guest Services Desk for assistance in storing your luggage until check-in is available. If arriving early, you are also advised to consider making a reservation for the evening prior to your arrival.
• Late check-outs are available on request subject to room availability and occupancy level.
• Please check with the Hotel’s Front Desk at least 24 hours prior to your departure on availability of late check-out. A half-day room charge may be incurred for late check-out between 12pm to 6pm and a full day room charge may be incurred for late check-out after 6pm.
CREDIT CARD CONFIRMATION
• A valid credit card is required for all reservations to secure your reservation.
• Upon reservation, credit card will be charged for the amount indicated on the booking confirmation page and email.
• Cancellation of and/or amendments to your reservation must be made 48 hours prior to your arrival date.
• Cancellation or amendment made within 48 hours of arrival will incur a cancellation fee of one night’s room charge (inclusive of any applicable prevailing government tax).
• In the event of no-show,refuse to take booked rooms,last minute cancel- a fee of all night’s room charge (inclusive of any applicable prevailing government tax) will be charged .
• For reservations for groups of 10 rooms and above, please email the Hotel at firstname.lastname@example.org.
CHILD BREAKFAST CHARGE
• All rooms and suite rates do not include child breakfast charge. Child breakfast charge is applicable for any child between 6-12 years old. Breakfast for children 5 years and under is free. Child breakfast is chargeable to guest account at walk-in price upon consumption.
• No gatherings and parties of any nature are allowed. The hotel reserves the right to evict any additional occupants in the room.
• No prepared food from sources other than the Hotel’s in-room dining services is permitted in the guest rooms.
• This reservation is not transferable. No name change is allowed.
• By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted by the Hotel, your stay subsequently shall be subject to the Hotel’s standard terms and conditions of stay.
• The Hotel may, at its absolute discretion, cancel the reservation if the Hotel is of the opinion that the reservation information provided is falsified or incomplete.
• The Hotel shall be entitled to vary, amend and/or otherwise change these terms and conditions at any time without prior notice.
• You shall indemnify and hold the Hotel harmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation by the Hotel.
• The Hotel shall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by the Hotel.
• The reservation and the terms and conditions set out hereto shall be governed in accordance with the law of the Republic of India.
- Unmarried/unrelated couples are not allowed to check-in. No refund would be applicable in case the hotel denies check-in for unmarried / unrelated couples.
- Airport Pick-up Services & Charges : Guest has to inform to us their flight details, flight number & Arrival Time in Delhi to schedule pick- up 24 hours before arrival.
- Guest has to borne Airport Authority Parking Fees INR 230 / Hour if they avail our Free Airport Pick – up facilty.