Transparent Billing & Refunds
Cancellation & Refund Terms
Godwin Hotels adheres to complete billing transparency with zero hidden charges. All rates are quoted in Indian Rupees (INR) and are subject to mandatory Government of India Goods & Services Tax (GST).
Cancellation Guidelines:
- Free Cancellation: Permitted up to 24–48 hours prior to scheduled arrival date depending on the booked rate package.
- Late Cancellation or No-Show: Incurs a fee equivalent to 1 night's room charge plus applicable taxes.
- Refund Processing Timeline: Approved refunds for pre-paid bookings are processed within 5–7 business days directly to the original payment source.
Accepted Payment Modes:
- Credit & Debit Cards: Visa, MasterCard, RuPay, Maestro, and American Express.
- Instant UPI & Digital Wallets: Google Pay, PhonePe, Paytm, BHIM, and QR-based payments.
- Cash: Indian Rupees (INR). Foreign exchange service available at our authorized desk.